What to expect from a luxury hotel
Hotel guests who pay high rates have the right to expect luxury hotel standards, in rooms, service, meals and everything else that an excellent hotel offers.
Things luxury hotels should offer
Smart, simple and respectful planning – The reservation should not be complicated. In other words, the reservation process should be straightforward. And this should be applicable whether you book directly with the hotel, through a travel agent, online or through your association.
Quick and easy check-in and check-out – Nothing is more frustrating than waiting in a long line to check in if you’ve spent the day just arriving at the hotel. Your luggage should not take more than 10 minutes to reach your room. In addition, you must offer quick exit and quickly resolve any issues on your invoice.
You get the room you want – The room you are assigned to must be the type of room you want. It should be tailored to your request regarding the level or category of the room, the physical location in the hotel, the pool, and the special classification of the room.
Excellent features – You are paying for a great room to enjoy different functions. These will include a quiet room, original artwork on the walls, a firm mattress, dresses and slippers, a work surface, adequate storage space and hangers, high-quality sheets, a clock, and an efficient cooling and heating system and silent. You must have general attention to aesthetic details.
Enhanced service functions – Hotel guests should have the feeling that they are valued and known. They should expect the hotel staff to greet them with at least a smile at every meeting. Hotel cleaning must be thorough, quiet, and reliable. Maintenance personnel and operators must report to your room minutes after you call to attend to your needs to address your stuck coffee maker, locked safe, or whatever ails you. Outdoor workers, such as gardeners, must not interfere with the guest’s enjoyment of the property.
Excellent dinner at the hotel – Luxury hotels will offer guests at least one great place to eat. Even a small hotel must offer its guests a place to eat and another place to drink. Of course, the restaurant and bar must be attractive. Room service is also offered. Some also include breakfast with the room price. These breakfasts are often excellent buffets. But there are those who offer complimentary breakfast, which includes cottony bagels, packaged cereals, and much more.
In fact, if you are paying a high rate, it is expected that you can enjoy more benefits. And this applies to choosing a hotel. A 5-star luxury hotel can certainly offer you excellent products and services.