Frictionless Buying: How to Minimize Resistance in the Buy-Sell Process
In physics, friction slows down motion. You want your race car and pit crew to be well-oiled machines. In the purchasing process, uncertainty, unclear objectives and different needs slow down the process. The job of the sales function is to remove unnecessary friction/resistance between the buyer and seller by putting themselves on the buyer’s wavelength. How do you do this? […]
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